Lyst is the definitive fashion shopping platform, used by millions of shoppers globally to search and discover the world’s biggest and best selection of fashion brands and stores. Customer success is our top priority, so on the rare occasions that something doesn’t go to plan, we’ll always do what we can to make it right.

New to Lyst? Have a look at our Getting Started Checklist or the FAQ resources below.

ORDERS

Amendments, cancelations...

PAYMENT AND PROMOTIONS

Klarna,promo codes,currenciess...

RETAILERS,PRODUCTS AND SIZING

Unknwn size wrong image...

SHIPPING

Delivery policy, taxes or duty...

REtURNS

Returnss policy, exchanges

ACCOUNTS AND EMAILS

Password reset, unsubcribe from marketing, account deletion...

or, browse our full list of help articles

PREFER TO CONTACT US?

You can reach our dedicated customer care team by email:

customercare@ly.st

Please note that for order tracking updates, amendments or cancellations, you will need to contact the retailer fulfilling your order directly

REGISTERED OFFICE

Lyst Limited
Floor 7, The Minster Building
21 Mincing Lane
London
EC3R 7AG